Kanzu Code Limited, Product & Customer Success
I love technology. I have seen firsthand how access to technology/digital services has transformed a community. My mission is to harness and leverage community social capital to promote financial inclusion.
Currently, I I play a key role in the implementation of Kanzu Banking, a core banking platform designed to streamline and enhance the operations of VSLAs, MFIs, and SACCOs. I focus on ensuring seamless onboarding, efficient data migration, and exceptional customer service.
Honoured by HiPipo as one of the “40 Women Under 40” pioneering change in the fintech space in Africa and beyond, my innovative strategies have significantly improved the customer experience and driven a product-led approach within our team.
I am driven by a passion for continuous improvement and innovation, always seeking ways to optimize processes and enhance the value we deliver to our clients.
The importance of gender-sensitive approaches in promoting digital financial inclusion. It will highlight the unique barriers faced by women in accessing financial services and explore strategies for empowering women economically through innovative digital solutions.